February 2023

Leading Edge Seminars Cancun logo
Reserve Now
Leading Edge Seminars Innovations in Psychotherapy Cancun 2022 logo

Frequently Asked Questions

FAQ2022-01-04T13:52:22-05:00

CANCELATION: What You Need to Know Now

While only you can determine your risk tolerance and make travel decisions, note that regulations can change rapidly, so consult government websites and look for our additional updates here.

Workshop Fees:
Full refund for workshop cancelation through to one (1) week prior to your workshop start date, full refund—without penalty. Within 1 week of your workshop start date, refund of 50%. No refund after workshop begins.

Hotel Bookings:
If booked through Leading Edge Seminars or New Wave Travel, full refund less $50 cancelation fee up to 4 days prior to your booked arrival date. If canceled within 3 days of arrival date, a penalty of 3-night’s stay applies. No show reservations will also be charged a penalty of 3-night’s stay.

Flights:
Check with the airline or travel agent you booked with.

View our Worry-Free Cancelation Policy now
View COVID updates and protocols for this event

Are taxes included in the prices on your website?2021-11-08T12:40:16-05:00

Yes. All workshop fees and hotel accommodation rates shown on our website include all taxes.

Do I have to wear a mask at this event?2022-02-14T10:55:38-05:00

All attendees to this event who have provided a valid COVID-19 vaccination medical exemption certificate in lieu of proof of full-dose vaccination are required to wear a mask during all Leading Edge Seminars workshops and organized activities that are held indoors. In addition, all attendees to this event who have provided proof of full-dose COVID vaccination are expected to wear a mask during all Leading Edge Seminars workshops and organized activities that are held indoors.

Please click here for full details about COVID-19 Updates and requirements for this event

What COVID safety measures are in place for this event?2022-02-14T10:56:07-05:00
  1. All workshop attendees to Innovations in Psychotherapy Cancun 2022 are required to submit proof of full-dose COVID-19 Vaccination (or a valid COVID-19 vaccination exemption certificate from a medical doctor, medical facility, public health unit, or pharmacy per the Government of Ontario Ministry of Health guidelines) to Leading Edge Seminars no later than one week prior to the start of the workshop registered for.
  2. All workshop attendees to Innovations in Psychotherapy Cancun 2022 are required to submit proof of a negative COVID-19 test (viral antigen or PCR) taken either within 72 hours before arriving at the resort or upon arrival at the resort. Viral antigen COVID-19 tests undertaken upon arrival at the resort need to be booked directly with the hotel in advance and will incur a fee of USD$35 to be paid for at check-in.
  3. All attendees to this event who have provided a valid COVID-19 vaccination medical exemption certificate in lieu of proof of full-dose vaccination are required to wear a mask during all Leading Edge Seminars workshops and organized activities that are held indoors. In addition, all attendees to this event who have provided proof of full-dose COVID vaccination are expected to wear a mask during all Leading Edge Seminars workshops and organized activities that are held indoors.
  4. For guests traveling back to the US, the resort offers free COVID antigen testing on-property. Facilitation of PCR tests for those guests traveling to other destinations will also be made available at additional cost.
  5. CleanComplete Quarantine Program: If a guest tests positive for COVID-19 while on the property, the cost of quarantine will be covered for up to 14 days after the original departure date.

Please click here for full details about COVID-19 Updates and requirements for this event

Do you offer group discounts?2021-07-16T11:44:50-04:00

Yes. Our Group Booking Discounts* are as follows:

4 or more = 10% discount on workshop fees
8 or more = 20% discount on workshop fees

*Group Booking Discounts apply to workshop fees only and only when booked in a single purchase. Discount is automatically applied in the cart during checkout.

I have concerns or feedback to share. Who can I contact?2021-07-05T11:56:49-04:00

We welcome your feedback!

All concerns and feedback you wish to share can be sent to either:

Emily at emily@leadingedgeseminars.org
Kim at 416-964-1133
I am booking for a group/bringing guests. Does everyone in the booking have to register for a workshop?2021-06-20T18:57:48-04:00

No. Not everyone in your booking for Innovations in Psychotherapy Cancun 2022 has to register for a workshop. You are welcome to bring as many guests as you like as long as a minimum of one (1) person in the booking is also registering for a workshop.

Hotel room occupancy capacity is noted for each accommodation choice. If you are booking for more than 3 adults, be aware that each hotel room has a maximum capacity of 3 adults, so you will need to increase your hotel room quantity in your cart accordingly.

For group bookings, we are also happy to provide separate tax receipts, if desired, for each party involved. Click here to send us an email, and we will follow up with you to gather all the required information.

I am booking for a group. Can I get separate receipts for tax purposes?2021-07-16T11:42:51-04:00

Yes. Whether you are booking for you and a friend/colleague, or for a larger group, we are happy to provide separate tax receipts for each party involved. Click here to send us an email, and we will follow up with you to gather all the required information.

Is COVID-19 vaccination required for this event?2022-02-14T10:56:31-05:00

Yes. All workshop attendees to Innovations in Psychotherapy Cancun 2022 are required to submit proof of full-dose COVID-19 Vaccination (or a valid COVID-19 vaccination exemption certificate from a medical doctor, medical facility, public health unit, or pharmacy per the Government of Ontario Ministry of Health Guidelines) to Leading Edge Seminars no later than one week prior to the start of the workshop registered for.

Note: All attendees to this event who have provided a valid COVID-19 vaccination medical exemption certificate in lieu of proof of full-dose vaccination are required to wear a mask during all Leading Edge Seminars workshops and organized activities that are held indoors. In addition, all attendees to this event who have provided proof of full-dose COVID vaccination are expected to wear a mask during all Leading Edge Seminars workshops and organized activities that are held indoors.

Please click here for full details about COVID-19 Updates and requirements for this event

If I cancel, will I get a refund?2021-07-02T11:22:34-04:00

Please visit our Cancelation Policy page for full details on cancelation policies.

If I need to cancel my travel plans, who do I contact?2021-09-10T15:01:51-04:00

Please visit our Cancelation Policy page for full details on cancelation policies.

What is your cancelation policy?2021-09-10T15:01:25-04:00

Please visit our Cancelation Policy page for full details on cancelation policies.

Can I arrive earlier or stay later?2021-06-20T18:57:48-04:00

Yes. Our special discounted room rates are conveniently pre-configured as 7-night stays with your choice of arrival on Saturday or Sunday. If you wish to arrive a little earlier or stay a little longer, please contact our dedicated travel agent, Margaret Pagliarulo of New Wave Travel, who can make those arrangements for you while ensuring you receive our special room rates.

Margaret Pagliarulo
416-928-3113 x229
margaret@newwavetravel.net
How do I get from the airport to the hotel?2021-06-20T18:57:49-04:00

There are many shuttle, limo, and taxi services from the Cancun airport to the DREAMS Jade Resort and Spa (formerly Now Jade Riviera Cancun). The drive is approximately 30 minutes.

I need help booking flights or making hotel arrangements. Can you help?2021-06-20T18:57:49-04:00

Yes. Please contact our dedicated travel agent, Margaret Pagliarulo of New Wave Travel, who can help you book your flights and hotel arrangements while ensuring you receive our special discounted room rates:

Margaret Pagliarulo (New Wave Travel)
416-928-3113 x229
margaret@newwavetravel.net
Is there an advantage to booking early?2021-06-20T18:57:49-04:00

Yes. There are three big advantages to booking early.

1. Discounted Workshop Rates

The sooner you reserve your place for a workshop, the more money you will save. For instance, our Super Saver workshop rate (valid until August 15, 2021) saves you almost 25% compared to the regular workshop rate, and our Early Bird workshop rate (valid until September 30, 2021) gives you 15% off the regular rate. To see all the workshop rates, click here.

2. Discounted Hotel Room Rates

We have secured a limited number of rooms at DREAMS Jade Resort and Spa at special discounted room rates. These rooms are likely to sell-out quickly, and it’s hard to predict when all hotel rooms will be sold out. You will receive these special discounted room rates when you book your hotel stay together with your workshop directly through our website.

If you have special requirements for your hotel stay, we encourage you to book your workshop through our website and then book your hotel room by contacting our dedicated travel agent, Margaret Pagliarulo at New Wave Travel, 416-928-3113 x229, who will ensure you receive our special discounted room rates.

3. Flight Availability

As it is anticipated that there will be a huge demand for Cancun-area travel in February 2022, we recommend you book your flights as soon as you have booked your workshop and hotel stay. Our dedicated travel agent, Margaret Pagliarulo at New Wave Travel, 416-928-3113 x229, is happy to assist Canadian, American, and International travelers alike.

Is there a discount to attend multiple workshops in successive weeks?2021-07-05T11:51:11-04:00

Yes. Register for one workshop and save 40%* on any additional workshops!

*Volume Discount applies to workshop fees only for workshops in different weeks and must be booked in a single purchase. Discount is automatically applied at checkout.

I am bringing someone who is not going to the workshop? Can he/she join in the “Paradise Perks”?2021-06-20T18:57:49-04:00

Yes! You (and everyone you bring with you) are invited to enjoy all our Paradise Perks activities at no extra charge.

What are “Paradise Perks”?2021-06-20T18:57:49-04:00

Paradise Perks” are a few additional complimentary features that are available to you (and anyone you bring with you), making for an extra special attendee experience. These free perks include:

  • Wednesday Night Speakers’ Forum where workshops speakers gather to discuss the state of psychotherapy today.
  • The chance to meet and learn from a Very Interesting Person (VIP) — a special guest we’ve invited to share ideas and meet with attendees at our daily Meet & Mingle, over meals, or on beach walks
  • Daily Morning Yoga
  • Daily Meet & Mingle before dinner
  • Exclusive Excursions to interesting sites for workshop attendees and their guests
Are there activities for children and teens?2021-06-20T18:57:49-04:00

Yes, and lots of them! Click here for all the details.

What does “all-inclusive” mean at DREAMS Jade Resort and Spa?2021-06-20T18:57:49-04:00

The DREAMS Jade Resort and Spa (formerly Now Jade Riviera Cancun) offers spacious rooms and suites that are graciously appointed and luxuriously equipped with amenities. Active and lively settings provide entertainment for guests of all ages, including kids, tweens and teens. There’s even a supervised Explorer’s Club for Kids with Red Cross certified staff — and it’s all wristband-free!

At DREAMS Jade Resort and Spa, the all-inclusive amenities include:

  • Limitless access to gourmet à la carte dining options with no reservations required
  • Unlimited international & domestic top-shelf spirits
  • Unlimited natural fruit juices & soft drinks
  • 24-hour room & concierge services
  • Pool & beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water & beer
  • Daily maid service
  • Endless daytime activities & live nightly entertainment
  • Theme parties, oceanfront bars & entertainment venues
  • No wristbands required
  • All taxes & gratuities
  • Free Wi-Fi
Will I receive workshop materials ahead of the workshop date?2021-06-20T18:57:49-04:00

Yes. Workshop materials will be made available on our website no later than 30 days prior to the start of the workshop. You can access them by logging in to your account on our website and downloading them through the Member’s Area.

I have additional questions. Who should I ask?2021-06-20T18:57:49-04:00

We are here to answer any questions or address any concerns you have. Please contact us:

Emily at emily@leadingedgeseminars.org
Kim at 416-964-1133
Who is Leading Edge Seminars?2021-06-20T18:57:50-04:00

Leading Edge Seminars is a Canadian company that has hosted over 800 continuing education seminars for mental health professionals presented by leaders in the mental health field since 1993. When the COVID-19 pandemic hit in March 2020, we pivoted to an all-virtual format, offering webinars featuring industry leaders as well as free online events to our growing international audience.

What’s the weather like in Cancun in February?2021-06-20T18:57:50-04:00

Average temperature in Cancun in February is 73°F (23°C), with a high of 84°F (29°C) and a low of 70°F (21°C).

How do I get to Cancun?2021-06-20T18:57:50-04:00

There are many direct flight options from across North America and Europe. Our dedicated travel agent, Margaret Pagliarulo of New Wave Travel, is more than happy to assist Canadian, American, and International travelers alike.

Margaret Pagliarulo (New Wave Travel)
416-928-3113 x229
margaret@newwavetravel.net
What else is there to do in the hotel area?2021-06-20T18:57:50-04:00

DREAMS Jade Resort and Spa (formerly Now Jade Riviera Cancun) is located in the heart of Cancun and Playa del Carmen. It is just a short drive from the ancient Mayan ruins at Tulum, the Pyramids of Chichen Itza, and other ecological and archeological destinations including:

  • Xel-Há, a natural water theme park that is popular with snorkelers.
  • Xcaret, a nature park with underground rivers and more than 50 natural and cultural attractions.
  • Mayan Riviera Cenotes, deep underwater sinkholes and caves that are snorkeler’s paradise.

Make your own plans or let the resort’s travel desk help you plan an excursion to any of these local points of interest.

Can I book my own room?2021-06-20T18:57:50-04:00

We have secured special discounted room rates at DREAMS Jade Resort and Spa (formerly Now Jade Riviera Cancun) in conjunction with our hotel room block. These special rates are already reflected in the room rates on our website.

What are the meeting facilities like?2021-06-20T18:57:50-04:00

DREAMS Jade Resort and Spa (formerly Now Jade Riviera Cancun) offers first-class meeting facilities similar to North America’s top hotels.

Can you find someone to share a double room with me?2021-12-02T16:50:15-05:00

We are more than happy to help you find someone to share a room with!

Please contact Kim via email at lesregistration@rogers.com. In your email to Kim, tell him a little about yourself and which workshop you’re attending.

How do I book the hotel?2021-06-20T18:57:50-04:00

We have secured special discounted room rates for the DREAMS Jade Resort and Spa. These special rates are already reflected in the room rates on our website. Once you have decided which workshop(s) you’d like to attend, simply click on the Reserve Now button in the top right of every page of our website to select your workshop(s) and hotel accommodations.

Can I bring a partner, friend, or family?2021-06-20T18:57:50-04:00

Yes! Partners, friends, and children are invited to join you in Cancun at our special discounted hotel room rates.

How far is the airport from DREAMS Jade Resort and Spa?2021-06-20T18:57:50-04:00

DREAMS Jade Resort and Spa (formerly Now Jade Riviera Cancun) is 17 miles (27 km) from Cancun International Airport — about a 30-minute drive.

Why did you choose the DREAMS Resort?2021-06-20T18:57:50-04:00

DREAMS Jade Resort and Spa (formerly Now Jade Riviera Cancun) is a 5-star luxury resort. We wanted to host this event in a place that had it all (especially in light of the challenging and stressful year we have all had).

The Dreams Jade Resort has large, comfortable, luxurious accommodations on a beautiful beach; all-inclusive rates with all food and drinks included; lots of dining choices; lots of activities; excellent meeting rooms; AND great ratings!

TripAdvisor gives Dreams Jade Resort and Spa a 4.5 stars out of 5 rating based on 1227 reviews. And the new 5-star designation makes it even better. See for yourself!

Ok, I’m ready. How do I book a workshop?2021-06-20T18:57:50-04:00

To reserve your spot at any of our Innovations in Psychotherapy Cancun 2022 workshops, simply click on the Reserve Now button in the top right of every page of our website to select your workshop(s) and hotel accommodations.

Are Continuing Education credits available for this program?2021-07-29T15:47:32-04:00

Each workshop at Innovations in Psychotherapy Cancun 2022 provides 16.25 hours of training. Please visit the CE Credits page for Canadian, US, and International accreditation information.

What’s the Daily Routine?2021-07-29T15:49:37-04:00

Arrive on either Saturday, January 29 or Sunday, January 30. You made it! Now relax, hang out, and explore the glorious setting.

SUNDAY EACH WEEK

5:30 pm: Meet speakers and fellow attendees at our Welcome Orientation Reception.

MONDAY TO FRIDAY EACH WEEK

7:00 am: Daily morning yoga (optional)
9:00 am – 12:30 pm: Scheduled Workshops
12:30 pm onward: Lunch, beach, pool, exploring the area — whatever you like!
5:30 pm: Meet & Mingle at the group meeting place in the bar (optional)
Dinner at a buffet or à la carte restaurant (it’s all included!)

MONDAYS & THURSDAY EACH WEEK

5:00 pm: Meet the week’s Very Interesting Person (VIP) who will introduce themselves and share some of their work and ideas.

WEDNESDAY EVENINGS EACH WEEK

8:00 pm: All workshop groups are invited to attend the Weekly Speakers’ Forum where workshop our presenters gather to chat about the state of psychotherapy today. Come listen in and ask questions!

Workshops end each week on Friday at 12:30 pm. Why not stay a day or two more and enjoy the weekend in paradise?

What if there are flight or hotel restrictions due to COVID-19?2021-10-25T11:24:16-04:00

If we are unable to proceed with the event due to US or Canadian travel restrictions, workshops will be canceled or postponed and full refunds will be given.

If the group size for indoor gatherings is limited due to capacity restrictions, then attendance will be on a “first-registered/first-accepted” basis.

Otherwise, full refunds for the cost of a booked workshop(s) or a full credit toward any future Leading Edge Seminars On-Demand Webinar, Live Webinar, or live in-person workshop will be offered for cancelation requests received by email to registration@leadingedgeseminars.org no later than December 31, 2021.

Cancelation requests received after December 31, 2021 will receive either a refund or credit per the terms of our Cancelation Policy.

If you do not cancel your registration in advance of the start date of the workshop you have registered for, no refund or credit will be issued.

Please visit our Cancelation Policy page for full details on cancellation policies.

I would like more information about CDA / ADA procedures.2021-07-09T12:14:55-04:00

Leading Edge Seminars follows guidelines set by both the Canada Disability Act and the American Disability Act.

To request more information or to file a grievance, please contact us at:

P.O. Box 626, Station F
Toronto, ON M4Y 2L8
Canada

or by calling us at 416-964-1133.

Go to Top