Frequently Asked Questions

FAQ2026-07-16T11:16:22-04:00
I’m travelling on my own. Can you help me find a roommate?2026-06-12T14:10:51-04:00

Yes, we’re happy to help make a connection where possible. If you’re a solo traveller interested in sharing a room, please email us with your name and contact email. We’ll keep your information on file, and if another solo traveller asks about sharing a room, we can connect you both directly.

Roommate matches are not guaranteed, and any shared-room arrangements are made directly between participants.

Can the resort accommodate dietary restrictions?2026-05-27T10:15:46-04:00

The resort can often accommodate common dietary needs, but options may vary by restaurant and availability. If you have a significant allergy, kosher, halal, gluten-free, or other dietary requirement, please contact us before registering so we can help you ask the resort what may be possible.

Is vegetarian food available?2026-05-27T10:14:53-04:00

Yes. Dreams Jade Resort & Spa offers a variety of dining options, and vegetarian choices are typically available at the resort’s restaurants and buffet.

Can I book my room directly with the resort or stay somewhere else?2026-05-27T09:50:28-04:00

Leading Edge Cancun is offered as a bundled retreat package that includes both accommodations and workshop registration. Workshop participants are required to book through the official Leading Edge Cancun registration process rather than booking directly with the resort or through a third-party travel site.

This allows us to coordinate the full group experience, including meeting space, resort logistics, attendee support, and group accommodations. If you have a unique circumstance, please contact us before registering.

Can I pay in full instead?2026-05-25T12:17:58-04:00

Yes. You can choose to pay your full package balance at checkout if you prefer. If you pay in full, no further payment is required unless you later make changes to your booking.

Do you offer payment plans?2026-05-25T12:16:36-04:00

Yes. You may choose to pay a 20% non-refundable deposit at checkout to reserve your Leading Edge Cancun package. After your deposit is received, we will contact you using the phone number provided at checkout to arrange the remaining installments.

A small 3% installment processing fee will be added to the remaining balance when paying by installments.

Please note that all balances must be paid in full before the final payment deadline. Your booking is not considered fully paid until all installments have been completed.

Can I stay fewer than 7 nights?2026-05-27T09:49:32-04:00

Each standard Cancun package includes 7 nights of all-inclusive accommodations, from Saturday to Saturday. You may choose to arrive later or depart earlier within that timeframe if needed, but the package price remains based on the full 7-night stay.

When should I arrive and depart?2026-05-12T16:07:09-04:00

Week 1 arrival: Saturday, January 30, 2027
Week 1 departure: Saturday, February 6, 2027
Week 2 arrival: Saturday, February 6, 2027
Week 2 departure: Saturday, February 13, 2027

Workshops run Monday to Friday in the mornings.

Are the workshops recorded?2026-05-12T16:04:10-04:00

No, these are live, in-person workshops and are not expected to be recorded. Attendance is required for CE documentation.

What is included in my Cancun 2027 package?2026-05-12T16:02:07-04:00

Your package includes 7 nights of all-inclusive accommodations at Dreams Jade Resort & Spa plus registration in one 5-day morning workshop for your selected week. Flights and airport transfers are separate.

What are the rates for children?2026-05-08T15:00:35-04:00
  • Children ages 0–2 (at the time of travel) stay free.
  • Children ages 3–12 are charged the child rate.
  • Guests ages 13 and older are charged the adult rate.

Child pricing for ages 3–12 can be added during the registration process as part of your package booking.

If you need assistance configuring your room or adding children to your reservation, please contact us here and we’d be happy to help.

Can I switch my workshop after registering?2026-05-12T16:03:33-04:00

Workshop changes may be possible within the same week, subject to availability. Changes between weeks may require accommodation/package adjustments.

Are taxes included in the prices on your website?2026-05-01T16:33:31-04:00

Yes. All prices shown on our website include applicable taxes and fees based on the information provided by the resort at the time of booking. In the unlikely event of any changes to government-imposed taxes or fees, these would be communicated in advance.

How many people can stay in a room?2026-05-08T15:02:00-04:00

Room occupancy depends on the bed configuration selected.

  • 1 King Bed: Maximum occupancy of 2 guests
  • 2 Double Beds: Maximum occupancy of 4 guests:
    • 2 adults + 2 children
    • OR 3 adults + 1 child

If you have questions about room configurations or occupancy, please contact us here and we’d be happy to assist.

Do you offer group discounts?2026-05-08T14:52:48-04:00

Yes. We offer group booking discounts for those attending with colleagues or friends:

  • Groups of 4 or more: Save $100 per person
  • Groups of 8 or more: Save $150 per person

Group discounts are based on the total number of participants attending and are not tied to room occupancy. To receive the group rate, please email emily@leadingedgeseminars.org with the names and email addresses of all participants in your group, and we will provide a discount code for your group to use at checkout.

I have concerns or feedback to share. Who can I contact?2026-05-04T12:17:55-04:00

We welcome your feedback and are here to help.

If you have any questions, concerns, or feedback, please don’t hesitate to contact us at emily@leadingedgeseminars.org or by phone at 416-964-1133. We’ll be happy to assist you.

I am booking for a group/bringing guests. Does everyone in the booking have to register for a workshop?2026-05-04T12:14:55-04:00

No. Not everyone in your booking needs to register for a workshop. You are welcome to bring guests, as long as at least one (1) person in the booking is registered for a workshop.

Each accommodation option includes a maximum room occupancy, which is listed on the booking page. Please note that rooms can accommodate up to 3 adults. If your group includes more than 3 adults, you will need to reserve additional rooms accordingly.

For group bookings, we are also happy to provide separate tax receipts for each individual, if needed. Send us an email, and we will follow up with you to gather all the required information.

I am booking for a group. Can I get separate receipts for tax purposes?2026-05-04T12:20:20-04:00

Yes. Whether you are booking for you and a friend/colleague, or for a larger group, we are happy to provide separate tax receipts for each party involved. Send us an email, and we will follow up with you to gather all the required information.

If I cancel, will I get a refund?2022-08-16T11:28:30-04:00

Please visit our Cancelation Policy page for full details on cancelation policies.

If I need to cancel my travel plans, who do I contact?2022-08-16T11:28:51-04:00

Please visit our Cancelation Policy page for full details on cancelation policies.

What is your cancelation policy?2022-08-16T11:28:40-04:00

Please visit our Cancelation Policy page for full details on cancelation policies.

Can I attend a workshop if I am not staying at the DREAMS Resort?2026-05-12T16:09:42-04:00

It may be possible to attend a workshop without staying at Dreams Jade Resort & Spa by purchasing a hotel Day Pass, subject to resort availability.

A Day Pass is required for each day you attend the workshop. Day Passes are offered directly through the resort and are subject to the resort’s occupancy levels and maximum number of passes available.

Current day pass rates provided by Dreams Jade Resort & Spa are:

  • $95 USD per adult from 9:00 am–5:00 pm
  • $150 USD per adult from 9:00 am–11:00 pm

Please note that day-pass availability cannot be guaranteed, especially if the resort is at or near full occupancy. The maximum number of passes available for Cancun 2027 is still to be confirmed by the resort.

For the most up-to-date information about Day Pass availability and pricing, please contact us here before making plans to attend without staying at the resort.

How do I get from the airport to the hotel?2026-05-04T12:44:03-04:00

Leading Edge Seminars has negotiated special discounted rates for airport transfers between Cancun International Airport and the DREAMS Jade Resort & Spa with Amstar DMC.

Amstar offers a variety of airport transfer shuttle services. You can book directly with them in advance through their website to ensure your airport transfer is easy and headache-free!

Book your airport transfers here

I need help booking flights. Can you help?2026-05-04T12:47:46-04:00

While we do not book flights directly, there are regular direct flights to Cancun, Mexico from most major Canadian and U.S. cities.

The resort is located approximately 36 km (22 miles) from Cancun International Airport. As Cancun is a popular destination during the winter months, we recommend booking your flights early to secure the best availability and pricing.

When booking your flights, please plan your travel dates based on your selected workshop week:

  • Week 1:
    Arrival: Saturday, January 30
    Departure: Saturday, February 6
    Workshop Dates: February 1–5
    Featuring: Arielle Schwartz, Ramani Durvasula, Robyn Walser
  • Week 2:
    Arrival: Saturday, February 6
    Departure: Saturday, February 13
    Workshop Dates: February 8–12
    Featuring: Jamie Marich, Robert Neimeyer & Carolyn Ng, Jennifer Sweeton

You are welcome to book through your preferred airline or travel provider. If you have any questions about travel timing, please contact us here.

Is there an advantage to booking early?2026-05-04T12:52:34-04:00

Yes. There are several advantages to booking early.

1. Best Available Pricing

Our pricing is offered in tiers (Super Saver, Early Bird, and Regular), with the lowest rates available to those who book first. Booking early ensures you secure the best possible price.

2. Access to Preferred Accommodations

We have reserved a limited number of rooms at the resort across a range of room types, including Junior Suites and Preferred Club options. Booking early gives you the best selection and helps ensure availability for your preferred room type and week.

3. Better Flight Options

Cancun is a popular destination during the winter months, and flights can fill up quickly. Booking early gives you more flexibility with flight times and pricing.

Is there a discount if I attend a second workshop in a different week?2026-05-04T12:55:18-04:00

Yes. We offer a special discounted rate for those who choose to attend both weeks.

If you register for a second workshop in a different week, you will receive a $___ discount on your second week, automatically applied at checkout.

I am bringing someone who is not going to the workshop? Can he/she join in the “Paradise Perks”?2022-08-14T18:02:12-04:00

Yes! You (and everyone you bring with you) are invited to enjoy all our optional Paradise Perks activities.

What are “Paradise Perks”?2022-08-16T11:35:04-04:00

Paradise Perks are some organized optional activities that are available to you (and anyone you bring with you), making for an extra special attendee experience. These perks include:

  • Wednesday Night Speakers’ Forum where workshops speakers gather to discuss the state of psychotherapy today
  • Daily Morning Yoga
  • Local Excursions to interesting sites in the area, exclusively for workshop attendees and their guests
Are there activities for children and teens?2026-05-04T13:04:24-04:00

Yes, and lots of them! Click here for all the details.

What does “all-inclusive” mean at DREAMS Jade Resort & Spa?2026-05-04T13:05:53-04:00

At DREAMS Jade Resort & Spa, “all-inclusive” means that nearly everything is taken care of for you—allowing you to fully relax and enjoy your time at the resort.

This includes:

  • Unlimited access to gourmet à la carte dining (no reservations required)
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room service and concierge service
  • Pool and beach wait service
  • Daily refreshed mini-bar (soft drinks, juice, bottled water, and beer)
  • Daily housekeeping service
  • A variety of daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars, and entertainment venues
  • Complimentary Wi-Fi
  • All taxes and gratuities

The resort also offers activities and amenities for guests of all ages, including supervised programming for children and teens.

Will I receive workshop materials ahead of the workshop date?2026-05-04T13:06:10-04:00

Yes. Workshop materials will be made available on our website no later than two weeks prior to the start of each workshop. You can access them by logging in to your account on our website and downloading them through the Member’s Area.

I have additional questions. Who should I ask?2026-05-04T13:07:15-04:00


We’re here to help and are happy to answer any questions you may have.

Please contact us here and we’ll get back to you as soon as possible. You can also reach us by phone at 416-964-1133.

Who is Leading Edge Seminars?2026-05-04T13:08:31-04:00

Leading Edge Seminars is a Canadian company that has hosted over 800 continuing education trainings for mental health professionals since 1993, featuring many of the leading voices in the field.

We offer both in-person and online learning experiences, including workshops, webinars, and destination training events, serving a growing international community of clinicians. This will be our third time hosting Innovations in Psychotherapy at DREAMS Jade Resort & Spa, reflecting the success and popularity of this unique learning experience.

What’s the weather like in Cancun in February?2026-05-04T13:12:44-04:00

February is one of the most pleasant times to visit Cancun, with warm temperatures and low humidity.

Average temperatures are around 23°C (73°F), with daytime highs of approximately 29°C (84°F) and evening lows around 21°C (70°F)—making it ideal for both relaxing by the pool and enjoying outdoor activities.

How do I get to Cancun?2026-05-04T13:13:46-04:00

There are regular direct flights to Cancun, Mexico from most major Canadian and U.S. cities. You can book your flights through your preferred airline or travel provider.

The resort is located approximately 36 km (22 miles) from Cancun International Airport, making for a relatively short and convenient transfer.

What else is there to do in the hotel area?2026-05-04T13:16:09-04:00

In addition to your workshop experience, there are plenty of opportunities to relax, explore, and enjoy your time at the resort and nearby area.

DREAMS Jade Resort & Spa offers a wide range of all-inclusive amenities, including pools, beach access, dining, entertainment, and daily activities—making it easy to unwind and enjoy your surroundings.

We will also be hosting a casual Sunday evening welcome mixer, providing an opportunity to connect with fellow attendees at the start of your week.

Just a short distance from the resort, the charming town of Puerto Morelos (approximately a 10-minute taxi ride or 30-minute walk) offers a relaxed atmosphere with local shops, restaurants, and cafés.

For those looking to explore further, the region is home to a variety of well-known attractions, including:

  • Tulum and its ancient Mayan ruins
  • Chichen Itza, one of the New Seven Wonders of the World
  • Xel-Há, a natural aquatic park popular for snorkeling
  • Xcaret, an eco-archaeological park featuring underground rivers and cultural experiences

The resort’s travel desk can assist with arranging excursions and transportation if you’d like to explore beyond the property.

Do I have to book my room through your website?2026-05-12T16:17:51-04:00

Yes. Cancun 2027 is offered as a package that includes both your 5-day workshop registration and 7 nights of all-inclusive accommodations at Dreams Jade Resort & Spa.

We have secured a block of rooms at special group rates for participants. Booking through our website ensures that your workshop registration and resort accommodations are connected as part of the Cancun 2027 experience.

If you are planning to share a room with another attendee, bring guests, attend both weeks, or have a unique booking situation, contact us here and we’ll be happy to help.

What are the meeting facilities like?2026-05-04T13:19:09-04:00

DREAMS Jade Resort & Spa offers high-quality, air-conditioned meeting facilities comparable to those found in top North American hotels.

Workshops are held in comfortable, well-equipped spaces designed to support an engaging and focused learning experience. As meeting rooms are air-conditioned, you may wish to bring a light sweater or shawl for added comfort

Can you find someone to share a double room with me?2026-05-04T13:29:01-04:00

We’re happy to try and connect attendees who are interested in sharing a room.

If you would like to be considered for a room share, please contact us here and include a brief introduction about yourself, along with the workshop week you plan to attend.

Please note that while we will do our best to assist, we cannot guarantee a match

How do I file a grievance or complaint?2026-06-22T10:50:02-04:00

If you have a concern about your workshop experience, accommodations, accessibility, continuing education credits, or any other part of the Cancun 2027 program, please contact Leading Edge Seminars directly so we can review and respond.

Please email your concern to Emily Porter at emily@leadingedgeseminars.org and include your name, the workshop you are attending, a brief description of the concern, and the best way to reach you.

We will acknowledge receipt of your grievance and follow up with next steps as soon as possible.

Can I bring a partner, friend, or family?2026-05-04T13:19:06-04:00

Yes! You’re welcome to bring a partner, friend, or family member to join you in Cancun.

Guests can be included in your booking at our special discounted all-inclusive room rates. Please note that at least one person in the room must be registered for a workshop.

If you have any questions about adding guests or configuring your booking, please contact us here and we’ll be happy to assist.

How far is the airport from DREAMS Jade Resort & Spa?2022-10-24T11:24:19-04:00

DREAMS Jade Resort & Spa is 22 miles (36 km) from Cancun International Airport, about a 30-minute drive.

Why did you choose the DREAMS Resort?2026-05-04T13:21:18-04:00

We chose DREAMS Jade Resort & Spa because it offers the ideal setting for a “learn and play” experience.

The resort combines comfortable, well-appointed accommodations with a beautiful beachfront location and a wide range of all-inclusive amenities—including excellent dining options, engaging activities, and high-quality meeting facilities.

It allows you to focus on your learning in the mornings and fully relax and enjoy your surroundings in the afternoons and evenings—all in one convenient, thoughtfully designed environment.

Our previous attendees have consistently loved the resort during past trainings, and it is also highly rated by guests, with a 4.4 out of 5 rating based on over 19,000 reviews.

Ok, I’m ready. How do I book a workshop?2026-05-04T13:22:53-04:00

To reserve your spot, simply click the Register Now button on the workshop event of your choice.

You’ll be guided through the booking process, where you can select your workshop, choose your room type and occupancy, and add any additional options, such as a second workshop or guest(s).

Are Continuing Education credits available for this program?2026-05-04T13:24:40-04:00

Yes. Each workshop at Innovations in Psychotherapy Cancun provides 16.25 hours of training, which may be eligible for Continuing Education credits depending on your professional requirements.

For full details on accreditation for U.S., Canadian, and international participants, please visit our CE Credits page.

What’s the Daily Routine?2026-05-04T13:27:56-04:00

Your week in Cancun is designed to balance engaging morning workshops with free time to relax and enjoy the resort.

Arrival (Saturday)
Arrive on Saturday (January 30 or February 6, depending on your selected week), settle in, and begin enjoying the resort.

Sunday
Join us for a casual Welcome Reception—a great opportunity to meet your speakers and fellow attendees. (Time to be confirmed.)

Monday to Friday

  • 9:00 am – 12:30 pm: Workshops
  • Afternoons & Evenings: Free time to enjoy the beach, pool, dining, and resort amenities, or explore the surrounding area at your leisure

Throughout the week, you’ll also have many opportunities to connect informally with fellow attendees and speakers in the relaxed resort setting.

Workshops conclude each week on Friday at 12:30 pm.

I would like more information about CDA / ADA procedures.2026-05-04T13:25:57-04:00

Leading Edge Seminars is committed to accessibility and strives to provide an inclusive learning environment for all participants, in accordance with applicable Canadian and U.S. accessibility guidelines.

If you require accommodation or have questions about accessibility, please contact us in advance so we can make reasonable arrangements to support your participation.

You can reach us by phone at 416-964-1133 or by mail at:

88 Major Street
Toronto, ON M5S 2L1
Canada

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