February 2023

Innovations in Psychotherapy Cancun logo
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Innovations in Psychotherapy Cancun logo

Frequently Asked Questions

FAQ2022-08-24T12:20:08-04:00
What COVID-19 guidelines are in place for this event?2022-08-16T11:27:28-04:00

COVID vaccination is not required for this event, and masks are optional.

Due to the ever-changing nature of the COVID-19 pandemic, health and safety guidelines implemented in response to COVID-19 vary by location. As an attendee to this event, you are required to abide by local, state, and national laws and ordinances, as well as venue-specific rules and requirements in effect at the time.

Are taxes included in the prices on your website?2022-08-16T11:29:45-04:00

Yes. All workshop fees and hotel accommodation rates shown on our website include all applicable taxes.

Do you offer group discounts?2021-07-16T11:44:50-04:00

Yes. Our Group Booking Discounts* are as follows:

4 or more = 10% discount on workshop fees
8 or more = 20% discount on workshop fees

*Group Booking Discounts apply to workshop fees only and only when booked in a single purchase. Discount is automatically applied in the cart during checkout.

I have concerns or feedback to share. Who can I contact?2022-10-24T11:27:21-04:00

We welcome your feedback!

All concerns and feedback you wish to share can be sent to:

Rae-Anne at raeanne@leadingedgeseminars.org or by phone to 705-644-2363

I am booking for a group/bringing guests. Does everyone in the booking have to register for a workshop?2022-10-24T11:28:59-04:00

No. Not everyone in your booking for Innovations in Psychotherapy Cancun has to register for a workshop. You are welcome to bring as many guests as you like as long as a minimum of one (1) person in the booking is also registering for a workshop.

Hotel room occupancy capacity is noted for each accommodation choice. If you are booking for more than 3 adults, be aware that each hotel room has a maximum capacity of 3 adults, so you will need to increase your hotel room quantity in your cart accordingly.

For group bookings, we are also happy to provide separate tax receipts, if desired, for each party involved. Send us an email, and we will follow up with you to gather all the required information.

I am booking for a group. Can I get separate receipts for tax purposes?2022-10-24T11:29:43-04:00

Yes. Whether you are booking for you and a friend/colleague, or for a larger group, we are happy to provide separate tax receipts for each party involved. Send us an email, and we will follow up with you to gather all the required information.

If I cancel, will I get a refund?2022-08-16T11:28:30-04:00

Please visit our Cancelation Policy page for full details on cancelation policies.

If I need to cancel my travel plans, who do I contact?2022-08-16T11:28:51-04:00

Please visit our Cancelation Policy page for full details on cancelation policies.

What is your cancelation policy?2022-08-16T11:28:40-04:00

Please visit our Cancelation Policy page for full details on cancelation policies.

How do I get from the airport to the hotel?2022-08-16T11:48:36-04:00

Leading Edge Seminars has negotiated special discounted rates for airport transfers between Cancun International Airport and the DREAMS Jade Resort & Spa with Amstar DMC.

Amstar offers a variety of airport transfer shuttle services. You can book directly with them in advance through their website to ensure your airport transfer is easy and headache-free!

Book your airport transfers here

I need help booking flights. Can you help?2022-11-07T14:15:16-05:00

Booking Flights

There are regular direct flights to Cancun, Mexico, from most Canadian and US major cities. The DREAMS Jade Resort & Spa is located just 22 miles (36 km) from Cancun International Airport.

Cancun is a popular travel destination in the winter months. We recommend booking your flights early. You can book with a local or online travel agency, or directly through your preferred airline.

Is there an advantage to booking early?2022-10-24T11:16:52-04:00

Yes. There are several advantages to booking early.

1. Discounted Workshop Rates

The sooner you reserve your place for a workshop, the more money you will save. For instance, our Super Saver workshop rate (valid until September 19, 2022) gives you more than 20% off the regular workshop rate. Click here to see the workshop rates

2. Discounted Hotel Room Rates

We have secured a limited number of rooms at DREAMS Jade Resort & Spa at special discounted rates, saving you an average of 15% compared to the regular retail rates.

These special discounted room rates are guaranteed for a limited time only, and these rooms are likely to sell-out quickly.

To ensure you receive these special discounted room rates for your stay, book early directly through our website.

3. Flight Availability

There is currently a huge demand for Cancun-area travel, which is anticipated to continue through this winter.

We recommend you book your flights as soon as you have booked your workshop and hotel stay.

Is there a discount if I attend a second workshop in a different week?2022-08-16T12:43:47-04:00

Yes. We offer a Stay A Second Week Discount for booking a second workshop that takes place in a different week.

Register for one workshop and save 40%* on any additional workshops in a different week!

*Stay A Second Week Discount applies to workshop fees only for workshops in different weeks and must be booked at the same time in a single purchase. Discount is automatically applied at checkout.

I am bringing someone who is not going to the workshop? Can he/she join in the “Paradise Perks”?2022-08-14T18:02:12-04:00

Yes! You (and everyone you bring with you) are invited to enjoy all our optional Paradise Perks activities.

What are “Paradise Perks”?2022-08-16T11:35:04-04:00

Paradise Perks are some organized optional activities that are available to you (and anyone you bring with you), making for an extra special attendee experience. These perks include:

  • Wednesday Night Speakers’ Forum where workshops speakers gather to discuss the state of psychotherapy today
  • Daily Morning Yoga
  • Local Excursions to interesting sites in the area, exclusively for workshop attendees and their guests
Are there activities for children and teens?2021-06-20T18:57:49-04:00

Yes, and lots of them! Click here for all the details.

What does “all-inclusive” mean at DREAMS Jade Resort & Spa?2022-10-24T11:17:41-04:00

The DREAMS Jade Resort & Spa offers spacious rooms and suites that are graciously appointed and luxuriously equipped with amenities. Active and lively settings provide entertainment for guests of all ages, including kids, tweens and teens. There’s even a supervised Explorer’s Club for Kids with Red Cross certified staff — and it’s all wristband-free!

At DREAMS Jade Resort & Spa, the all-inclusive amenities include:

  • Limitless access to gourmet à la carte dining options with no reservations required
  • Unlimited international & domestic top-shelf spirits
  • Unlimited natural fruit juices & soft drinks
  • 24-hour room & concierge services
  • Pool & beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water & beer
  • Daily maid service
  • Endless daytime activities & live nightly entertainment
  • Theme parties, oceanfront bars & entertainment venues
  • No wristbands required
  • All taxes & gratuities
  • Free Wi-Fi
Will I receive workshop materials ahead of the workshop date?2022-08-16T11:21:10-04:00

Yes. Workshop materials will be made available on our website no later than 30 days prior to the start of each workshop. You can access them by logging in to your account on our website and downloading them through the Member’s Area.

I have additional questions. Who should I ask?2022-10-24T11:30:52-04:00

We are here to answer any questions or address any concerns you have. Please contact us:

Rae-Anne at raeanne@leadingedgeseminars.org or by phone to 705-644-2363

Who is Leading Edge Seminars?2021-06-20T18:57:50-04:00

Leading Edge Seminars is a Canadian company that has hosted over 800 continuing education seminars for mental health professionals presented by leaders in the mental health field since 1993. When the COVID-19 pandemic hit in March 2020, we pivoted to an all-virtual format, offering webinars featuring industry leaders as well as free online events to our growing international audience.

What’s the weather like in Cancun in February?2021-06-20T18:57:50-04:00

Average temperature in Cancun in February is 73°F (23°C), with a high of 84°F (29°C) and a low of 70°F (21°C).

How do I get to Cancun?2022-08-14T18:07:42-04:00

There are regular direct flights to Cancun, Mexico, from most Canadian and US major cities. You can book your flights with a local or online travel agency, or directly with your preferred airline.

DREAMS Jade Resort & Spa is located just 22 miles (36 km) from Cancun International Airport.

What else is there to do in the hotel area?2022-10-24T11:20:12-04:00

DREAMS Jade Resort & Spa is located in the heart of Cancun and Playa del Carmen.

Leading Edge Seminars has organized a variety of optional Paradise Perks activities, available exclusively to our group, and you and your traveling companions are invited to participate. These activities include our our Wednesday Night Speakers’ Forum, daily morning yoga, and local excursions to interesting sites in the area.

The resort is also just a short drive from the ancient Mayan ruins at Tulum, the Pyramids of Chichen Itza, and other ecological and archeological destinations including:

  • Xel-Há, a natural water theme park that is popular with snorkelers
  • Xcaret, a nature park with underground rivers and more than 50 natural and cultural attractions

The resort’s travel desk can help you plan any of these additional excursions.

Do I have to book my room through your website?2022-11-07T14:18:12-05:00

We have secured a limited number of rooms at DREAMS Jade Resort & Spa at special discounted all-inclusive rates not available to the public. These rates save you an average of 15% compared to the regular retail rates. But these special discounted all-inclusive room rates are guaranteed for a limited time only, and these rooms are likely to sell-out quickly.

To ensure you receive these special discounted room rates for your stay, book early directly through our website.

Effective November 7, 2022, workshop registrations booked without accommodation are subject to an automatic surcharge of 25% during checkout. If you are room-sharing with another workshop attendee who has purchased accommodation for you, please email us to process your order manually.

Note: If you choose to stay at a hotel other than the DREAMS Jade Resort & Spa, you will be required to purchase a Day Pass directly from the hotel in advance of your stay. The Day Pass fee for the week is USD$300 per person. Day Passes are not guaranteed.

What are the meeting facilities like?2022-10-24T11:21:17-04:00

DREAMS Jade Resort & Spa offers first-class meeting facilities similar to what you’d find at North America’s top hotels.

Can you find someone to share a double room with me?2022-10-24T11:31:37-04:00

We are more than happy to try and help you find someone to share a room with!

Please contact Rae-Anne via email at raeanne@leadingedgeseminars.org. In your email, please tell us a little about yourself and which workshop you’re attending.

How do I book my room?2022-11-07T14:19:48-05:00

We have secured a limited number of rooms at DREAMS Jade Resort & Spa at special discounted all-inclusive rates, saving you an average of 15% compared to the regular retail rates.

These special discounted all-inclusive room rates are guaranteed for a limited time only and are likely to sell-out quickly.

To ensure you receive these special discounted room rates for your stay, book early directly through our website.

Effective November 7, 2022, workshop registrations booked without accommodation are subject to an automatic surcharge of 25% during checkout. If you are room-sharing with another workshop attendee who has purchased accommodation for you, please email us to process your order manually.
Can I bring a partner, friend, or family?2021-06-20T18:57:50-04:00

Yes! Partners, friends, and children are invited to join you in Cancun at our special discounted hotel room rates.

How far is the airport from DREAMS Jade Resort & Spa?2022-10-24T11:24:19-04:00

DREAMS Jade Resort & Spa is 22 miles (36 km) from Cancun International Airport, about a 30-minute drive.

Why did you choose the DREAMS Resort?2022-10-24T11:25:00-04:00

We chose DREAMS because we wanted to host this event in a place that had it all!

The DREAMS Jade Resort & Spa is a 4.5-star, luxury, all-inclusive resort. It features large, comfortable, luxurious accommodations on a beautiful beach; all-inclusive rates with all food and drinks included; lots of dining choices; lots of activities; excellent meeting rooms; AND great ratings! In fact, TripAdvisor gives the Dreams Jade Resort & Spa a 4.5 stars out of 5 rating based on 1227 reviews.

See for yourself!

Ok, I’m ready. How do I book a workshop?2022-08-16T11:36:26-04:00

To reserve your spot at any of our Innovations in Psychotherapy Cancun workshops, simply click on the Reserve Now button in the top right of every page of our website to select your workshop(s) and hotel accommodations.

Are Continuing Education credits available for this program?2022-08-16T11:21:45-04:00

Each workshop at Innovations in Psychotherapy Cancun provides 16.25 hours of training.

Please visit the CE Credits page for Canadian, US, and International accreditation information.

I would like more information about CDA / ADA procedures.2022-10-24T11:26:18-04:00

Leading Edge Seminars follows guidelines set by both the Canada Disability Act and the American Disability Act.

To request more information or to file a grievance, please contact us at:

88 Major Street
Toronto, ON M5S 2L1
Canada

or by calling us at 416-964-1133.

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