Frequently Asked Questions

FAQ2026-10-02T16:14:56-04:00

Everything you need to know about Leading Edge Cancun 2027 — the package, pricing, workshops, rooms, your week at the resort and getting there. Jump to a section:

Packages & Registration  ·  Pricing, Payments & Cancellation  ·  Workshops & CE Credits  ·  Rooms, Guests & Families  ·  Your Week at the Resort  ·  Travel & Arrival  ·  Accessibility & Contact

Packages & Registration

What is included in my Cancun 2027 package?2026-10-01T12:35:39-04:00

Your package includes 7 nights of all-inclusive accommodations at Dreams Jade Resort & Spa plus registration in one 5-day morning workshop for your selected week. Flights and airport transfers are separate.

How do I register for Cancun 2027?2026-10-07T11:35:41-04:00

To reserve your spot, simply click the Register Now button on the workshop event of your choice.

You’ll be guided through the booking process, where you can select your workshop, choose your room type and occupancy, and add any additional options, such as a second workshop or guest(s).

Do I have to book my room through Leading Edge?2026-10-01T12:35:42-04:00

Yes. Cancun 2027 is offered as a package that includes both your 5-day workshop registration and 7 nights of all-inclusive accommodations at Dreams Jade Resort & Spa. We have secured a block of rooms at special group rates for participants.

Workshop participants book through the official Leading Edge Cancun registration process, rather than directly with the resort or through a third-party travel site. That keeps your workshop registration and your room connected, and lets us coordinate meeting space, resort logistics and attendee support for the whole group.

If you are planning to share a room, bring guests, attend both weeks, or have a unique booking situation, please contact us before registering and we’ll be happy to help.

Do I need to attend both weeks?2026-10-07T11:50:39-04:00

No. Each week is a complete program on its own — book whichever week suits you.

  • 📅 Week 1 — Workshops Mon 1 – Fri 5 February · Resort stay Sat 30 January – Sat 6 February
  • 📅 Week 2 — Workshops Mon 8 – Fri 12 February · Resort stay Sat 6 – Sat 13 February

Staying for both? You save $200 on each weekly package — see “Is there a discount for attending both weeks?”

Can I switch my workshop after registering?2026-10-01T12:35:47-04:00

Yes, you can change to another workshop taking place during the same week, subject to availability.

Moving to a workshop in the other week means changing your package dates and accommodations, so please email emily@leadingedgeseminars.org and we’ll check what’s possible.

Can I stay fewer than 7 nights?2026-10-01T12:35:48-04:00

Each standard Cancun package includes 7 nights of all-inclusive accommodations, from Saturday to Saturday. You may choose to arrive later or depart earlier within that timeframe if needed, but the package price remains based on the full 7-night stay.

Can I attend a workshop without staying at Dreams Jade Resort & Spa?2026-10-07T11:36:52-04:00

It may be possible to attend a workshop without staying at Dreams Jade Resort & Spa by purchasing a hotel Day Pass, subject to resort availability.

A Day Pass is required for each day you attend the workshop. Day Passes are offered directly through the resort and are subject to the resort’s occupancy levels and maximum number of passes available.

Current day pass rates provided by Dreams Jade Resort & Spa are:

  • $75 USD per adult from 8:30 am–3:00 pm

Please note that day-pass availability cannot be guaranteed, especially if the resort is at or near full occupancy. The maximum number of passes available for Cancun 2027 is still to be confirmed by the resort.

For the most up-to-date information about Day Pass availability and pricing, please contact us here before making plans to attend without staying at the resort.

Pricing, Payments & Cancellation

Are package prices per room or per person?2026-10-01T12:35:51-04:00

Per room, per week. Each room package includes 7 nights of all-inclusive accommodations and one workshop registration.

For a shared room, the listed price is the total for the room, not the price per person. If someone else in the room also wants to take a workshop, they add their own workshop registration during booking.

Rates by room type and occupancy are on our 2027 Pricing page.

What currency are prices in?2026-10-01T12:35:54-04:00

Prices are listed in US dollars. To view and pay in Canadian dollars, select CAD as your payment currency in your shopping cart.

Are taxes included in the prices on your website?2026-10-01T12:35:55-04:00

Yes. All prices shown on our website include applicable taxes and fees based on the information provided by the resort at the time of booking. In the unlikely event of any changes to government-imposed taxes or fees, these would be communicated in advance.

When does Early Bird pricing end, and why book early?2026-10-07T11:37:46-04:00

Yes. There are several advantages to booking early.

1. Early Bird pricing
Early Bird rates are available until October 15, 2026. After that, package rates increase by USD $200.

2. Access to preferred accommodations
We have reserved a limited number of rooms at the resort across a range of room types, including Junior Suites and Preferred Club options. Booking early gives you the best selection and helps ensure availability for your preferred room type and week.

3. Better flight options
Cancun is a popular destination during the winter months, and flights can fill up quickly. Booking early gives you more flexibility with flight times and pricing.

Do you offer payment plans?2026-10-07T13:36:40-04:00

Yes. You can reserve your Cancun 2027 package with a 20% deposit at checkout and pay the balance in instalments.

  • 💳 Choose the payment plan option at checkout and pay 20% today
  • 📞 We call you on the number you provide to arrange the instalments for the balance
  • ➕ A 3% processing fee is added to the amount paid by instalments
  • ✅ Or pay in full at checkout, with no processing fee
  • 📅 Your balance must be paid in full by January 30, 2027, whichever week you attend

The 20% deposit is non-refundable. Anything you pay beyond it is refundable if you cancel up to 45 days before your arrival date — December 16, 2026 for Week 1 and December 23, 2026 for Week 2. Full terms are in our cancellation policy.

Can I pay in full instead?2026-10-01T12:35:59-04:00

Yes. You can choose to pay your full package balance at checkout if you prefer. If you pay in full, no further payment is required unless you later make changes to your booking.

Do you offer group discounts?2026-10-07T11:52:44-04:00

Yes. Bring your colleagues, your consultation group or a friend, and everyone saves — including you.

  • 👥 4 or more workshop registrations, booked with a minimum of 2 rooms: save $100 per workshop registrant
  • 👥 8 or more workshop registrations, booked with a minimum of 3 rooms: save $150 per workshop registrant

Discounts apply to the workshop registration portion of the Cancun 2027 package and cannot be combined with other discounts or promotions. Group members can book separately using a group discount code we provide.

Attending both weeks? See “Is there a discount for attending both weeks?”

📧 Email emily@leadingedgeseminars.org with the names and email addresses of everyone in your group before you register, and we will confirm your discount and send booking instructions.

Guests who are not taking a workshop do not count toward the group total — but they are very welcome. See “Can I bring a partner, friend or family member who isn’t taking a workshop?”

Is there a discount for attending both weeks?2026-10-07T11:49:18-04:00

Yes. Register for a package in Week 1 and a package in Week 2 at the same time and you save $200 on each weekly package — $400 in total per workshop registrant.

You don’t have to attend both weeks, though. Each week is a complete program on its own.

Can I get separate receipts for a shared or group booking?2026-10-07T11:39:01-04:00

Yes. Whether you are booking for you and a friend/colleague, or for a larger group, we are happy to provide separate tax receipts for each party involved. Send us an email, and we will follow up with you to gather all the required information.

What is your cancellation policy?2026-10-01T12:36:04-04:00

Our Cancellation Policy page has the full terms. In short:

  • 20% of the total package price, including any add-ons, is non-refundable
  • Cancel at least 45 days before your arrival date — by December 16, 2026 for Week 1, or December 23, 2026 for Week 2 — and you are refunded any eligible payments beyond that 20%
  • Cancel within 45 days and up to 15 days before arrival, and a 50% cancellation penalty applies
  • Within 14 days of arrival, cancellations are not eligible for a refund
  • Instead of cancelling, the full package can be transferred to another person, subject to availability and approval by Leading Edge Seminars

Send cancellation and transfer requests in writing to emily@leadingedgeseminars.org. If you haven’t received an acknowledgement within two business days, please call 416-964-1133.

Flights and airport transfers are cancelled directly with the airline, travel agent or transfer company you booked with.

Workshops & CE Credits

When do the workshops run?2026-10-01T12:36:05-04:00

Monday to Friday mornings, 9:00 am – 12:30 pm. Afternoons and evenings are yours.

  • 📅 Week 1 — Workshops Mon 1 – Fri 5 February: Arielle Schwartz, Ramani Durvasula, Robyn Walser
  • 📅 Week 2 — Workshops Mon 8 – Fri 12 February: Jamie Marich, Robert Neimeyer & Carolyn Ng, Jennifer Sweeton
Do the Cancun workshops offer CE credits?2026-10-07T11:42:18-04:00

Yes. Each workshop at Innovations in Psychotherapy Cancun provides 16.25 hours of training, which may be eligible for Continuing Education credits depending on your professional requirements.

For full details on accreditation for U.S., Canadian, and international participants, please visit our CE Credits page.

Are the workshops recorded?2026-10-01T12:36:08-04:00

No, these are live, in-person workshops and are not expected to be recorded. Attendance is required for CE documentation.

When will I get the workshop materials?2026-10-07T11:43:20-04:00

Yes. Workshop materials will be made available on our website no later than two weeks prior to the start of each workshop. You can access them by logging in to your account on our website and downloading them through the Member’s Area.

What are the meeting facilities like?2026-10-01T12:36:11-04:00

DREAMS Jade Resort & Spa offers high-quality, air-conditioned meeting facilities comparable to those found in top North American hotels.

Workshops are held in comfortable, well-equipped spaces designed to support an engaging and focused learning experience. As meeting rooms are air-conditioned, you may wish to bring a light sweater or shawl for added comfort

Rooms, Guests & Families

How many people can stay in a room?2026-10-07T12:07:06-04:00

Room occupancy depends on the bed configuration selected.

  • 1 King Bed: Maximum occupancy of 2 guests
  • 2 Double Beds: Maximum occupancy of 4 guests:
    • 2 adults + 2 children
    • OR 3 adults + 1 child

If you have questions about room configurations or occupancy, please contact us here and we’d be happy to assist.

Can I bring a partner, friend or family member who isn’t taking a workshop?2026-10-07T11:54:27-04:00

Yes — and plenty of people do. Only one person in each room needs to be registered for a workshop. Everyone else comes along for the week.

  • 💑 Add a partner, friend or family member to your room at our discounted all-inclusive package rates. Package prices are per room by occupancy, so a guest costs the occupancy difference, not a second package.
  • 👧 Children and teens sharing your room have their own rates — see “What are the rates for children?” below.
  • 🌴 Your guests are welcome at the optional Paradise Perks and at the resort’s activities for children and teens.
  • ☀️ You learn in the morning. They have the beach, the pools and the spa. Afternoons and evenings are yours together.

If more than one of you wants to take a workshop, each of those people registers for their own. Four or more workshop registrations (minimum 2 rooms) unlocks the group discount — see “Do you offer group discounts?”

Rates by occupancy are on the 2027 Pricing page, and you add guests during registration. Email emily@leadingedgeseminars.org if you would like help configuring your booking.

What are the rates for children?2026-10-01T12:36:20-04:00
  • Children ages 0–2 (at the time of travel) stay free.
  • Children ages 3–12 are charged the child rate.
  • Guests ages 13 and older are charged the adult rate.

Child pricing for ages 3–12 can be added during the registration process as part of your package booking.

If you need assistance configuring your room or adding children to your reservation, please contact us here and we’d be happy to help.

Can I come on my own, and can you help me find a roommate?2026-10-07T11:43:57-04:00

Many people come to Cancun on their own. The casual Welcome Reception on Sunday is where most solo travellers meet their speakers and the people they end up spending the week with.

If you would like to share a room, we are happy to help make a connection where possible. Email us with your name, your contact email and the week you plan to attend. We will keep your information on file, and if another solo traveller asks about sharing a room, we can connect you both directly.

Roommate matches are not guaranteed, and any shared-room arrangements are made directly between participants.

Are there activities for children and teens at the resort?2026-10-07T12:09:02-04:00

Yes. Dreams Jade Resort & Spa offers supervised activities for children and teens, so younger travellers have plenty to do during your stay. See the resort’s activities page for current details.

Your Week at the Resort

What does a typical day look like in Cancun?2026-10-07T11:44:29-04:00

Your week in Cancun is designed to balance engaging morning workshops with free time to relax and enjoy the resort.

Arrival (Saturday)
Arrive on Saturday (January 30 or February 6, depending on your selected week), settle in, and begin enjoying the resort.

Sunday
Join us for a casual Welcome Reception—a great opportunity to meet your speakers and fellow attendees. (Time to be confirmed.)

Monday to Friday

  • 9:00 am – 12:30 pm: Workshops
  • Afternoons & Evenings: Free time to enjoy the beach, pool, dining, and resort amenities, or explore the surrounding area at your leisure

Throughout the week, you’ll also have many opportunities to connect informally with fellow attendees and speakers in the relaxed resort setting.

Workshops conclude each week on Friday at 12:30 pm.

What does all-inclusive include at Dreams Jade Resort & Spa?2026-10-07T11:45:05-04:00

At DREAMS Jade Resort & Spa, “all-inclusive” means that nearly everything is taken care of for you—allowing you to fully relax and enjoy your time at the resort.

This includes:

  • Unlimited access to gourmet à la carte dining (no reservations required)
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room service and concierge service
  • Pool and beach wait service
  • Daily refreshed mini-bar (soft drinks, juice, bottled water, and beer)
  • Daily housekeeping service
  • A variety of daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars, and entertainment venues
  • Complimentary Wi-Fi
  • All taxes and gratuities

The resort also offers activities and amenities for guests of all ages, including supervised programming for children and teens.

Can the resort accommodate vegetarian, allergy or other dietary needs?2026-10-07T11:59:31-04:00

Yes, in most cases. Vegetarian choices are typically available at the resort’s restaurants and buffet, and other dietary needs can often be accommodated, though options vary by restaurant and availability.

If you have a significant allergy, or a kosher, halal, gluten-free or other dietary requirement, please contact us before registering so we can help you ask the resort what may be possible.

What are Paradise Perks, and can my guests join?2026-10-07T12:02:52-04:00

Paradise Perks are some organized optional activities that are available to you (and anyone you bring with you), making for an extra special attendee experience. These perks include:

  • Wednesday Night Speakers’ Forum where workshops speakers gather to discuss the state of psychotherapy today
  • Daily Morning Yoga
  • Local Excursions to interesting sites in the area, exclusively for workshop attendees and their guests

Paradise Perks are open to everyone in your booking, including guests who aren’t taking a workshop.

What is there to do near Dreams Jade Resort & Spa?2026-10-07T12:05:03-04:00

In addition to your workshop experience, there are plenty of opportunities to relax, explore, and enjoy your time at the resort and nearby area.

DREAMS Jade Resort & Spa offers a wide range of all-inclusive amenities, including pools, beach access, dining, entertainment, and daily activities—making it easy to unwind and enjoy your surroundings.

Just a short distance from the resort, the charming town of Puerto Morelos (approximately a 10-minute taxi ride or 30-minute walk) offers a relaxed atmosphere with local shops, restaurants, and cafés.

For those looking to explore further, the region is home to a variety of well-known attractions, including:

  • Tulum and its ancient Mayan ruins
  • Chichen Itza, one of the New Seven Wonders of the World
  • Xel-Há, a natural aquatic park popular for snorkeling
  • Xcaret, an eco-archaeological park featuring underground rivers and cultural experiences

The resort’s travel desk can assist with arranging excursions and transportation if you’d like to explore beyond the property.

Why is the retreat held at Dreams Jade Resort & Spa?2026-10-07T11:45:41-04:00

We chose Dreams Jade Resort & Spa because it offers the ideal setting for a “learn and play” experience. The resort combines comfortable, well-appointed accommodations with a beautiful beachfront location and a wide range of all-inclusive amenities — including excellent dining options, engaging activities, and high-quality meeting facilities.

It allows you to focus on your learning in the mornings and fully relax and enjoy your surroundings in the afternoons and evenings — all in one convenient, thoughtfully designed environment. Our previous attendees have consistently loved the resort during past trainings.

Travel & Arrival

When should I arrive and depart?2026-10-01T12:36:37-04:00

Week 1 — Workshops Mon 1 – Fri 5 February · Resort stay Sat 30 January – Sat 6 February 2027
Week 2 — Workshops Mon 8 – Fri 12 February · Resort stay Sat 6 – Sat 13 February 2027

Arrive on the Saturday your resort stay begins and depart the following Saturday. Workshops run Monday to Friday mornings, 9:00 am – 12:30 pm. You only need to book one week — or stay for both.

Do you book flights to Cancun?2026-10-07T11:46:20-04:00

While we do not book flights directly, there are regular direct flights to Cancun, Mexico from most major Canadian and U.S. cities.

The resort is located approximately 36 km (22 miles) from Cancun International Airport. As Cancun is a popular destination during the winter months, we recommend booking your flights early to secure the best availability and pricing.

When booking your flights, please plan your travel dates based on your selected workshop week:

  • Week 1:
    Arrival: Saturday, January 30
    Departure: Saturday, February 6
    Workshop Dates: February 1–5
    Featuring: Arielle Schwartz, Ramani Durvasula, Robyn Walser
  • Week 2:
    Arrival: Saturday, February 6
    Departure: Saturday, February 13
    Workshop Dates: February 8–12
    Featuring: Jamie Marich, Robert Neimeyer & Carolyn Ng, Jennifer Sweeton

You are welcome to book through your preferred airline or travel provider. If you have any questions about travel timing, please contact us here.

How do I get from Cancun Airport to Dreams Jade Resort & Spa?2026-10-07T13:32:52-04:00

Leading Edge Seminars has negotiated special discounted rates for airport transfers between Cancun International Airport and the DREAMS Jade Resort & Spa with Amstar DMC.

Amstar offers a variety of airport transfer shuttle services. You can book directly with them in advance through their website to ensure your airport transfer is easy and headache-free! Use the link for your week:

How far is Dreams Jade Resort & Spa from Cancun Airport?2026-10-07T11:47:47-04:00

DREAMS Jade Resort & Spa is 22 miles (36 km) from Cancun International Airport, about a 30-minute drive.

Can I arrive earlier or stay longer?2026-10-01T12:36:43-04:00

Packages are set up as 7-night stays, Saturday to Saturday. If you’d like extra nights before or after your week, please contact us before registering so we can check availability with the resort.

What’s the weather like in Cancun in February?2026-10-01T12:36:44-04:00

February is one of the most pleasant times to visit Cancun, with warm temperatures and low humidity.

Average temperatures are around 23°C (73°F), with daytime highs of approximately 29°C (84°F) and evening lows around 21°C (70°F)—making it ideal for both relaxing by the pool and enjoying outdoor activities.

Accessibility & Contact

How do I request an accessibility accommodation?2026-10-01T12:36:45-04:00

Leading Edge Seminars is committed to accessibility and strives to provide an inclusive learning environment for all participants, in accordance with applicable Canadian and U.S. accessibility guidelines.

If you require an accommodation or have questions about accessibility, please contact us in advance so we can make reasonable arrangements to support your participation:

Who can I contact with questions or feedback?2026-10-01T12:36:47-04:00

We’re happy to help with any questions, concerns or feedback. Email emily@leadingedgeseminars.org, call 416-964-1133, or use our contact page, and we’ll get back to you as soon as possible.

To raise a formal complaint, see “How do I file a grievance or complaint?” below.

How do I file a grievance or complaint?2026-10-01T12:36:48-04:00

If you have a concern about your workshop experience, accommodations, accessibility, continuing education credits, or any other part of the Cancun 2027 program, please contact Leading Edge Seminars directly so we can review and respond.

Please email your concern to Emily Porter at emily@leadingedgeseminars.org and include your name, the workshop you are attending, a brief description of the concern, and the best way to reach you.

We will acknowledge receipt of your grievance and follow up with next steps as soon as possible.

Who is Leading Edge Seminars?2026-10-01T12:36:49-04:00

Leading Edge Seminars is a Canadian company that has hosted over 800 continuing education trainings for mental health professionals since 1993, featuring many of the leading voices in the field.

We offer both in-person and online learning experiences, including workshops, webinars, and destination training events, serving a growing international community of clinicians. This will be our third time hosting Innovations in Psychotherapy at DREAMS Jade Resort & Spa, reflecting the success and popularity of this unique learning experience.

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