Learn about COVID Protocols for this event.

In response to the continually evolving global travel situation due to COVID-19, Leading Edge Seminars has put in place a multi-faceted cancelation policy, allowing you to reserve your spot at Innovations in Psychotherapy Cancun with peace of mind.

While only you can determine your risk tolerance and make travel decisions, note that regulations can change rapidly, so consult government websites and look for our additional updates here.

Event Cancelation Due to COVID-19 Travel Advisory

Rest assured, we are monitoring the current situation with COVID-19 very closely. Strict protocols are in place for this event and at the DREAMS Jade Resort & Spa to keep you safe. Review our COVID Protocols here

Should Leading Edge Seminars be forced to cancel this event due to factors beyond its control, all registered attendees will be notified by Leading Edge Seminars of such cancelation. Registered attendees will then have the choice of either:

  • a full refund of the cost your workshop(s);
  • a full credit of the cost of your workshop(s) toward any future Leading Edge Seminars On-Demand Webinar, Live Webinar, or live in-person workshop; or
  • a partial refund/partial credit of the cost of your workshop(s) toward any future Leading Edge Seminars On-Demand Webinar, Live Webinar, or live in-person workshop.

Event Capacity Limit Restrictions

If we are forced to limit group or room capacity due to COVID-19 restrictions imposed by either hotel or governmental policies, admission to Innovations in Psychotherapy Cancun workshops will be on a first-registered/first-accepted basis.

If you have a confirmed registration and are notified by Leading Edge Seminars that you cannot be admitted to the event due to such capacity restrictions, you will be given a choice of either:

  • a full refund of the cost of your workshop registration(s); or
  • a full credit of the cost of your workshop registration(s) toward any future Leading Edge Seminars On-Demand Webinar, Live Webinar, or live in-person workshop.

Flight Bookings

All flights are subject to the terms and conditions of your airline carrier’s policy. It is your responsibility to contact either our dedicated travel agent Margaret Pagliarulo of New Wave Travel (if you booked your flights through Margaret) or whomever else you booked your flights with about any changes in your travel plans. Any changes to your flights will be subject to applicable fare differences and should be discussed directly with whomever you booked your flights with.

Hotel Accommodations

Any changes to or cancelation of booked hotel accommodations are your responsibility and must be directed to either our dedicated travel agent Margaret Pagliarulo of New Wave Travel (if you booked your hotel either through the LeadingEdgeCancun.com website or directly through New Wave Travel) or whomever else you booked your hotel accommodations with.

Currently, the cancelation policy of the DREAMS Jade Resort and Spa is as follows:

Reservations canceled from the time of booking until 4 days prior to arrival date will incur a fee of USD$50.00. Reservations canceled within 3 days of arrival date will be charged a penalty of 3-night’s stay. No show reservations will be charged a penalty of 3-night’s stay.

Workshop Fees

Penalty-free credit vouchers or refunds for the cost of workshop(s) will be automatically offered to registered attendees should any workshop at Innovations in Psychotherapy Cancun be suspended or shortened due to circumstances beyond the control of Leading Edge Seminars. These circumstances may include, but are not limited to, weather, interruptions in internet services, power outages, and any cancelations/modifications related to the COVID-19 pandemic.

Cancelation Requests on or before December 31, 2021

Cancelation requests received on or before December 31, 2021 will be entitled to either a full refund, full credit or transfer—without penalty—as noted below.

To receive a refund, cancelation requests for workshops at Innovations in Psychotherapy Cancun 2022 must be emailed to registration@leadingedgeseminars.org no later than December 31, 2021.

Cancelation requests will be acknowledged by email within one (1) business day. It is the registered attendee’s responsibility to verify that their cancelation request has been received. If you have not received an acknowledgement of your cancelation request within two (2) business days, please call Leading Edge Seminars at 416-964-1133.

In lieu of a refund, you may also request a credit voucher for a full credit of the cost of your workshop(s) toward any future Leading Edge Seminars On-Demand Webinar, Live Webinar, or live in-person workshop.

Alternatively, registered attendees may transfer their workshop registration to someone else without penalty. If you wish to transfer your workshop registration(s) for Innovations in Psychotherapy Cancun 2022, please send a written request that includes the full name and contact information for the person to which you wish to transfer your registration to emily@leadingedgeseminars.org no later than December 31, 2021.

Cancelation Requests after December 31, 2021

Cancelation requests received from January 1, 2022 up to 1 week prior to your first workshop start date will be entitled to either a refund or credit of the cost of your workshop(s)—without penalty. The credit can be used toward any future Leading Edge Seminars On-Demand Webinar, Live Webinar, or live in-person workshop.

Cancelation requests received within 1 week of your first workshop start date will be entitled to receive either a refund or credit of 50% of the cost of the workshop(s). The credit can be used toward any future Leading Edge Seminars On-Demand Webinar, Live Webinar, or live in-person workshop.

If you do not cancel your registration in advance of the start date of the workshop(s) you have registered for, no refund or credit will be issued.

REMINDER: Cancelations for hotel accommodations, flight bookings, and airport transfer reservations are the responsibility of the workshop attendee.

Cancelation of hotel accommodations must be directed to either:

  • our dedicated travel agent Margaret Pagliarulo of New Wave Travel (if you booked your hotel either directly through the LeadingEdgeCancun.com website or through New Wave Travel); or
  • through whomever else you booked your hotel accommodations with.

Cancelation of flight bookings and airport transfers must be directed to whomever you booked your flights and/or airport transfers with.